Introduction

At DoorsUK, a trading name of BPSN Group Ltd (Company Registration Number: 15326183), we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect any personal information you provide while using our website, https://doorsuk.com.

Information We Collect

1. Personal Data

When you interact with our website, we may collect the following personal information:

• Name, email address, and contact details (e.g., when you place an order, subscribe to our newsletter, or leave a comment)
• Shipping and billing addresses
• Login credentials for registered accounts
• Comments left on the site, which may include the visitor’s IP address and browser user agent string, to assist with spam detection

2. Cookies

Cookies are small text files stored on your browser to enhance your experience on our site. We use cookies for the following purposes:

• Comment Cookies: If you leave a comment, you can opt to save your name, email address, and website in cookies for future convenience. These cookies last for one year.
• Login Cookies: When you log in, we save login details and screen display choices in cookies. Login cookies last for two days, and screen preferences last for one year. Selecting “Remember Me” will allow the login to persist for two weeks. If you log out, the login cookies are removed.
• Session Cookies: We use these to keep track of your current session to make navigation smoother. These are temporary and deleted when you close your browser.

3. Embedded Content

Some pages on our website may include embedded content (e.g., videos, images, or articles). Embedded content from other websites behaves as though you have visited the external site. These third-party websites may:

• Collect your data
• Use cookies
• Embed additional third-party tracking
• Monitor your interaction with their content

Data Retention

• Comments: If you leave a comment, both the comment and its metadata are retained indefinitely. This allows us to automatically recognise and approve any follow-up comments without holding them in a moderation queue.
• Registered Users: For users who register on our site, we store the personal information they provide in their user profile. Registered users can view, edit, or delete their personal information at any time. Website administrators can also access and modify this information.

Data Sharing and Transmission

• Password Resets: If you request a password reset, your IP address will be included in the reset email to verify authenticity and improve security.
• Spam Detection: Visitor comments may be checked through an automated spam detection service to ensure a safe and spam-free browsing experience for all users.

We do not share your personal data with third parties for marketing purposes. However, we may share information with service providers who help us fulfil your orders or improve your shopping experience (e.g., couriers, payment gateways). These partners are required to handle your data securely and comply with privacy regulations.

How We Protect Your Data

We employ a variety of security measures to protect your personal data, including encryption and secure servers. Only authorised personnel have access to your personal information, and we regularly review our security practices to ensure your data is handled responsibly.

Your Rights

• Access: You can request a copy of the personal data we hold about you at any time.
• Correction: You can ask us to correct any inaccurate or incomplete information.
• Deletion: You can request that we erase your personal data where there is no legitimate reason for us to continue holding it.
• Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
• Object to Processing: You have the right to object to our processing of your personal data under certain circumstances.

If you wish to exercise any of these rights, please contact us at info@doorsuk.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and, where appropriate, we will notify users via email.

Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us using the following details:

• Email: info@doorsuk.com
• Phone: +44 3333 447 475
• Address: 56 Market Street, Crewe, Cheshire East, CW1 2EX, United Kingdom